Privacy Policy
Protecting your personal data is important to us. Below we explain which personal data we collect and how we use it when you visit this website — in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
1. Responsible entity
PrimeX Solution Holding
Lagerplatz 21, CH-8400 Winterthur, Switzerland
Email: office@primex.solutions
2. General
Terms such as “personal data” or “processing” are used as defined in Art. 4 GDPR and in the Swiss FADP. Personal data is any information relating to an identified or identifiable natural person.
3. Types of data processed
- Inventory data (e.g. names, addresses)
- Contact data (e.g. email address, phone number)
- Content data (e.g. text of your message)
- Usage data (e.g. pages visited, access times)
- Meta and communication data (e.g. IP address, device information)
4. Data subjects
Visitors and users of this website as well as persons who contact us by email or phone.
5. Purposes of processing
- Providing the website, its functions and content
- Responding to contact requests and communicating with users
- Security measures and stable, secure operation
6. Legal bases
Where the GDPR applies, we process personal data on the following bases: consent (Art. 6 (1) lit. a GDPR), performance of a contract and pre-contractual measures (Art. 6 (1) lit. b GDPR), compliance with legal obligations (Art. 6 (1) lit. c GDPR) and our legitimate interests in the secure and efficient provision of this website (Art. 6 (1) lit. f GDPR).
7. Disclosure to third parties and processors
We only disclose personal data to third parties within the scope of legal requirements — for example where this is necessary to fulfil a contract or where you have consented. Where we engage service providers (processors), this is done on the basis of appropriate data-processing agreements and safeguards.
8. Transfers to third countries
If data is processed in countries outside Switzerland, the EU or the EEA, this only happens where appropriate safeguards are in place — in particular adequacy decisions or recognised standard contractual clauses.
9. Storage period and erasure
We process and store personal data only for as long as is necessary for the respective purpose or as required by statutory retention obligations. Data that is no longer required is deleted or anonymised.
10. Your rights
You have the right to request information about the personal data we process about you (Art. 15 GDPR), the right to rectification (Art. 16 GDPR), erasure (Art. 17 GDPR), restriction of processing (Art. 18 GDPR) and data portability (Art. 20 GDPR). To exercise these rights, please contact the responsible entity named above. You also have the right to lodge a complaint with the competent supervisory authority.
11. Right of withdrawal
You may withdraw any consent you have given at any time with effect for the future (Art. 7 (3) GDPR).
12. Right to object
You may object to the future processing of your personal data in accordance with Art. 21 GDPR at any time — in particular to processing for direct-marketing purposes.
13. Disclosure to authorities
Where we are legally obliged to do so, or in case of suspected misuse, personal data may be disclosed to courts or authorities on the basis of a corresponding order (Art. 6 (1) lit. c GDPR).
14. Data security
This website uses SSL/TLS encryption (256-bit) for data transmission. We take appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access and to ensure confidentiality, integrity and availability.
15. Hosting
This website is operated by a specialised hosting provider on the basis of our legitimate interest in a secure and efficient service (Art. 6 (1) lit. f GDPR). When you access the website, the provider automatically records technical information in server log files (including IP address, date and time, requested page and browser type). This data is used solely for the secure and stable operation of the website and is not merged with other data sources.
16. Contact
When you contact us, your details (name, email, phone, subject and message) are processed in order to handle your request and stored for follow-up questions (Art. 6 (1) lit. b and f GDPR). The contact form on this website composes an email in your own email application; your message reaches us as a regular email. We do not pass this data on to third parties without your consent.
17. Cookies
Cookies are small files stored on your device. A distinction is made between session cookies (deleted when you close your browser), permanent cookies (remain until deleted or expired) and third-party cookies (set by other providers). This website only uses technically necessary cookies; we do not use advertising or tracking cookies.
You can manage or delete cookies at any time in your browser settings and object to the use of cookies for online marketing across providers at aboutads.info or youronlinechoices.com. Note that disabling cookies may limit the functionality of this website.
18. Web analytics
We currently do not use any web-analytics or tracking services (such as Google Analytics) on this website. Should this change, this privacy policy will be updated accordingly before such services are activated.
19. Changes to this privacy policy
We may amend this privacy policy at any time. The version published on this page applies. Last updated: July 2026.